Refund policy

ALL SALES ARE FINAL. NO REFUNDS. NO RETURNS. 

exchange within 14 days, To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a Exchange, you can contact us at wandbnewyork@gmail.com. 

If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange will not be accepted.

You can always contact us for any exchange question at wandbnewyork@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds 
All our sales are final. Exchanges are only available within 7 days for unopened products.

It is the customer’s responsibility to check for allergic ingredients.